Privacy and deleting planning data
Updated 5 November 2026
Plans, reusable spaces, pallets, customer details and unfinished drafts are stored on this device. System backups are separate. The app does not deliberately add planning/customer content or identifiers to analytics, crash fields, logs or purchase-provider attributes.
Analytics and Share crash reports are separate, optional Settings choices and are off by default. They do not affect subscription access. Standard native crash reports can include exception messages and system/device information.
Delete all planning data removes saved plans/layouts, reusable spaces, directory customers and customer drafts, Your pallets and unfinished planning configurations after confirmation. Built-in presets, preferences, subscription access, store/provider records and system backups remain separate. The action does not cancel a subscription or delete emails you sent.
Deleting only a reusable space, pallet type or directory customer does not erase independent copies already held by saved plans. For a support or privacy request, contact support@palletner.com and choose deliberately what information to include.